Effective Date: 14.09.2023
- Introduction
Welcome to HeyChat, the AI-powered chatbot app (“HeyChat,” “we,” “us,” or “our”). HeyChat is committed to protecting your privacy. This Privacy Policy outlines the information we collect, how we use it, and the choices you have regarding your data. By using HeyChat, you consent to the practices described in this Privacy Policy.
- Information We Collect
2.1 Personal Information
HeyChat may collect personal information when you use our app, including but not limited to:
Name
Email address
Profile picture
Location data
Device information
IP address;
Device Type;
OS Type;
IDFA;
Advertising ID;
2.2 Usage Information
We may collect usage information, such as:
Chat logs
Interaction history
User preferences
Technical data (e.g., device type, browser, IP address)
2.3 Cookies and Tracking Technologies
HeyChat may use cookies and similar tracking technologies to enhance your user experience. These technologies collect data about your interactions with our app and may be used for analytics and marketing purposes.
- How We Use Your Information
3.1 Providing and Improving Services
We use the collected data to:
Provide and personalize our chatbot services
Improve app functionality and user experience
Analyze app usage and trends
Respond to user inquiries and support requests
3.2 Communication
We may use your contact information to:
Send you updates, newsletters, and promotional materials
Respond to your inquiries and requests
3.3 Legal Compliance
We may use your information to comply with legal obligations and protect our rights.
- Data Sharing
We do not sell your personal information to third parties. However, we may share your data with:
Service providers assisting us with app operations
Legal authorities as required by law
Business partners for marketing and analytics purposes
- Data Security
We implement reasonable security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission or storage is entirely secure, and we cannot guarantee absolute security.
- Your Choices
You can:
Access and update your personal information
Opt-out of marketing communications
Delete your account and data
Disable cookies in your browser settings
- Children’s Privacy
HeyChat is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us.
- Changes to this Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes through the app or other means.
- Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please contact us at:
If you have questions regarding this Privacy Policy, please contact us through the contact us page.
MB Digitley, 305344645
Lithuania, Vilnius, Perkūnkiemio g. 31-91